Accessibility Statement
Doon Cab is committed to making our website accessible and easy to use for as many people as possible, including people with disabilities.
We want visitors to be able to access information about our taxi services, request a fare quote, contact us, and make a taxi booking through our website as easily as possible.
This Accessibility Statement applies to:
1. Our Commitment to Accessibility
We are working to improve the accessibility and usability of the Doon Cab website.
Our goal is to make our website easier to use for people who may use:
- Screen readers
- Keyboard navigation
- Browser zoom and magnification tools
- Voice-control software
- Other assistive technologies
We also aim to present information in a clear and simple format so visitors can find taxi services, routes, contact information, and booking options more easily.
2. Accessibility Standard
We use the Web Content Accessibility Guidelines (WCAG) as a reference when improving website accessibility.
WCAG is an international accessibility standard developed by the World Wide Web Consortium (W3C). WCAG 2.2 provides recommendations for making websites and digital content more accessible to people with disabilities.
We are working to improve the website in line with relevant accessibility practices.
This statement is not a formal claim that the entire website currently meets every WCAG 2.2 requirement.
3. Accessibility Features We Aim to Provide
We aim to improve accessibility through practices such as:
- Clear and readable content
- Logical headings and page structure
- Descriptive links where appropriate
- Alternative text for meaningful images
- Keyboard-friendly navigation
- Clear form labels and instructions
- Readable text and suitable contrast
- Responsive design for different screen sizes
- Clear contact and booking information
- Accessible forms where reasonably possible
- Simple and understandable language
These practices are intended to help visitors find information and use our taxi booking and contact features.
4. Booking and Fare Quote Forms
The Doon Cab website provides fare-quote forms that request information such as name, mobile number, travel date, pickup location, drop-off location, and vehicle preference.
We aim to make these forms as clear and usable as reasonably possible.
If you have difficulty using an online form, you can contact Doon Cab by phone or WhatsApp for assistance with your enquiry or taxi booking.
5. Keyboard Navigation
We aim to make important website navigation and functions usable without requiring a mouse wherever reasonably possible.
If you experience difficulty navigating any part of our website using a keyboard, please let us know so we can review the issue.
6. Screen Readers and Assistive Technologies
We aim to structure website content so that it works as well as reasonably possible with commonly used screen readers and other assistive technologies.
Accessibility can vary depending on the device, browser, operating system, screen reader, browser settings, and other technologies being used.
If you experience a problem with a particular page or feature, please tell us what you were trying to do so we can investigate it.
7. Images and Alternative Text
We aim to provide meaningful alternative text for images where the image communicates useful information.
Decorative images may not require detailed alternative text.
We continue to review website images and content as part of our ongoing accessibility improvements.
8. Mobile and Responsive Access
The Doon Cab website is designed to provide information and booking options across different screen sizes, including desktop computers, tablets, and mobile devices.
We continue to review the usability of pages and forms on different screen sizes.
If you encounter an accessibility problem on a particular device or screen size, please contact us.
9. Possible Accessibility Limitations
We are continuing to review and improve the accessibility of our website.
Some older content, third-party services, embedded features, documents, or external websites may not provide the same level of accessibility as content that we directly control.
Third-party services may also have their own accessibility limitations.
Where we become aware of an accessibility issue, we will consider reasonable improvements based on the nature and importance of the issue.
10. Third-Party Services
Doon Cab may use third-party services for features such as WhatsApp communication, maps, website functionality, analytics, hosting, security, or other technical services.
We do not always control the accessibility of third-party websites, applications, or services.
If a third-party feature creates a barrier to accessing our services, please contact us. Where reasonably possible, we will try to provide an alternative way to obtain the relevant information or complete the requested action.
11. Alternative Ways to Contact Us
If you cannot use a particular website feature, you can contact Doon Cab directly.
Our website provides phone and WhatsApp contact options for taxi enquiries and bookings.
You can request assistance with:
- Taxi bookings
- Fare enquiries
- Airport transfers
- Local taxi services
- Outstation taxi services
- Route information
- Other services available through Doon Cab
We will make reasonable efforts to assist you.
12. Accessibility Feedback
We welcome feedback about the accessibility and usability of our website.
If you have difficulty accessing information, navigating a page, using a form, or contacting us through the website, please let us know.
When reporting an accessibility issue, it is helpful to provide:
- The page or feature where the problem occurred
- What you were trying to do
- A description of the problem
- The device and browser you were using, if known
- Any assistive technology you were using, if applicable
Your feedback helps us identify areas where the website can be improved.
13. Contact Us About Accessibility
If you have an accessibility question, suggestion, or complaint about our website, please contact:
Doon Cab
Website: https://dooncab.in/
Phone: +91 8755 999 204
Email: dooncabofficial@gmail.com
You can also contact us through the WhatsApp option available on our website.
14. Ongoing Improvements
Accessibility is an ongoing process.
We may regularly review and improve:
- Website navigation
- Page structure
- Text readability
- Images and alternative text
- Forms
- Buttons and links
- Mobile usability
- Contact and booking options
We welcome feedback from visitors who experience accessibility barriers because it helps us identify areas that may need attention.
15. Changes to This Accessibility Statement
We may update this Accessibility Statement when our website, services, accessibility practices, or applicable requirements change.
The latest version will be published on this page with the updated Last Updated date.
16. Statement of Good-Faith Commitment
Doon Cab is committed to improving website accessibility and providing reasonable assistance to visitors who experience accessibility barriers.
We will consider accessibility feedback and make reasonable improvements where practical.
We appreciate your feedback and encourage you to contact us if any part of the website is difficult to access or use.